Strategic Plan

2026-2030 Strategic Plan

The 2026-2030 Strategic Plan articulates the municipality’s vision, mission and values and establishes key priorities now and into the future. The four-year plan is developed at commencement of the term of Regional Council. The Strategic Plan is accompanied by an Action Plan that informs budget and business plans, which ultimately directs municipal employee work.

The plan defines two key streams of focus: 

1. Council Priorities, which outline the goals and areas of focus for Regional Council.
2. Administrative Priorities, which guide the actions of the Administration in advancing both Regional Council’s goals and broader organizational objectives.

The 2026-2030 Strategic Plan introduces Strategic Lenses. By using a lens approach, specific areas are elevated and reoriented in the Strategic Plan by weaving them across all priorities. Strategic Lenses enable the municipality to consider a problem, decision or action from different points of view. In developing each of the priorities and goals, all lenses were considered. The three Strategic Lenses are: Equity, Diversity, Inclusion and Accessibility, Environment and Climate Action and Service Excellence.

For more information, see the Strategic Plan FAQs.

Council Priorities 

Council Priorities are established by Regional Council and reflect the municipality's most pressing needs and biggest opportunities. 

Enabling Prosperity

The municipality prioritizes sustainable, inclusive growth that strengthens the economy, builds resilient infrastructure and expands housing options.

Goals

• EP-01: Increase regional growth in strategic areas that are well-served by existing or planned services, utilities and infrastructure.
• EP-02: Expedite the delivery of housing supply and support the development of complete communities with a mix of housing options and convenient access to goods, services and facilities.
• EP-03: Maintain and improve municipal infrastructure resilience to mitigate and adapt to the impacts of climate change.
• EP-04: Ensure residents and businesses can contribute to and benefit from the municipality’s growing economy.
• Ep-05: Attract, retain and grow domestic and international business and talent.

Strengthening Communities

The municipality prioritizes safe and inclusive places and activities that enhance the quality of life for residents.

Goals 

• SC-01: Improve municipal preparedness planning to mitigate the potential impacts of emergency situations and climate-related events.
• SC-02: Improve municipal emergency response and recovery efforts to keep residents safe, protect property and restore essential services and infrastructure following an emergency event.
• SC-03: Improve the well-being of community members at risk of or experiencing homelessness by enhancing supports and resources.
• SC-04: Plan and invest in social infrastructure and opportunities for connection to increase residents’ well-being and sense of belonging in their communities.
• SC-05: Improve equitable access to municipal programs, services, indoor and outdoor spaces and events for all residents.
• SC-06: Invest to enable community efforts to reduce carbon emissions by 75% (of 2016 levels) by 2030 and net-zero by 2050.
• SC-07: Invest in the enhancement, protection and expansion of natural assets, green spaces and urban agriculture to support community and ecological health and resilient ecosystem services. 

Moving Better

The municipality ensures a safe, accessible, efficient and connected public transit and regional transportation network that promotes environmentally sustainable options and offers residents travel choices that meet their needs.

Goals 

• MB-01: Manage traffic congestion and improve the efficiency of the transportation network.
• MB-02: Improve the reliability of public transit.
• MB-03: Improve access to sustainable transportation modes.
• MB-04: Improve safety of transportation modes.
• MB-05: Public transit resources and service standards align and grow with the municipality.
• MB-06: Improve connectivity between and within communities.
• MB-07: Develop and enhance the transportation network and infrastructure assets to meet defined service levels.

Administrative Priorities 

Administrative Priorities are established by the Chief Administrative Officer, in collaboration with municipal leadership and employees and outline the roadmap for the organization to deliver programs and services to advance Council Priorities.

Responsible Administration

The organization prioritizes accountability and leverages tools and processes to efficiently deliver services, engage with the community and support sustainable growth.

Goals

• RA-01: Preserve and strengthen the municipality's financial position to meet current and future needs and obligations.
• RA-02: Monitor, maintain and replace municipal assets to establish and ensure service levels.
• RA-03: Reach net-zero municipal operations by 2030.
• RA-04: Continuously improve municipal services and programs for quality, efficiency and cost effectiveness while supporting an accessible and user-friendly experience.
• RA-05: Deliver meaningful and accessible public engagement and education on key municipal issues.
• RA-06: Foster collaborative relationships with other levels of government and partners.
• RA-07: Enhance the organization’s ability to anticipate and manage risks and opportunities effectively.

Our People

The organization is committed to equity, diversity, inclusion, accessibility and employee well-being, health and safety to attract and retain a talented and engaged workforce.

Goals

• OP-01: Foster a workplace that is equitable, diverse, inclusive and accessible.
• OP-02: Strengthen the attraction and retention of people with the skills and behaviours needed to deliver municipal services.
• OP-03: Increase employee access to learning and development opportunities.
• OP-04: Foster a safety-first culture where employees' mental, emotional and physical well-being are protected.

Reporting on the Strategic Plan

The Strategic Plan will be monitored and measured to assess progress annually through the Progress Report and the Performance Report. Starting the second year of the Strategic Plan, these reports will be available here, with further performance analysis provided publicly via the Strategic Performance Snapshot.

To view the reports on prior Strategic Plans, visit the Archived Strategic Plans page.